U.S. Consular Services in Australia

Consular Operations

The U.S. Consulate General Perth and Melbourne are providing visa services. The U.S. Consulate General Sydney has paused routine and emergency visa services.

Additional information on visa services and restrictions relating to COVID-19 is available here.

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Consular services in Australia are offered by the U.S. Consulates in Sydney, Melbourne and Perth.
The U.S. Embassy in Canberra does not process visa applications. Immigrant Visas (commonly known as a Green Card) are only processed by the U.S. Consulate in Sydney.

Change in Services for U.S. Consulate Sydney: The U.S. Consulate General Sydney has paused routine and emergency visa services. Find the latest visa and public services information for the U.S. Consulate Sydney here.

Nonimmigrant Visa Inquiries

Immigrant Visa Inquiries (Green Cards)

*Please note, the Visa Information Service cannot provide information over the phone regarding the status an application. If you require information regarding a pending application, please send your inquiry via email

We provide services to residents and individuals in the Northern Territory, South Australia, Tasmania and Victoria.

To contact a customer service representative, please visit the U.S. Visa Information Service for Australia Contact Us page for full information or use contact information below:

*Please note, the Visa Information Service cannot provide information over the phone regarding the status an application. If you require information regarding a pending application, please send your inquiry via email.

We provide services to residents and individuals in the State of Western Australia.

To contact a customer service representative, please visit the U.S. Visa Information Service for Australia Contact Us page for full information or use contact information below:

*Please note, the Visa Information Service cannot provide information over the phone regarding the status an application. If you require information regarding a pending application, please send your inquiry via email.