American Citizen Services – Melbourne

Business Hours:
Mon-Fri – 8:00am to 4:30pm
Always schedule an appointment online before arriving at the U.S. Consulate reception.

How to Contact Us

Emails are answered throughout the business day, and is encouraged instead of calling so we can provide a detailed response. More complex inquiries may take longer.

Mailing and Physical Address:
U.S. Consulate General Melbourne
ATTN: American Citizens Services (ACS)
553 St. Kilda Road
Melbourne, VIC 3004

Emergency Contact Only:
(For ArrestsDeath of a U.S. CitizenVictims of CrimeFinancial Assistance)

  • After Business Hours: (03) 9389-3601
  • From the United States: 001-613-9389-3601