American Citizen Services – Melbourne

Business Hours:
Mon-Fri – 8:00am to 4:30pm
Always schedule an appointment online before arriving at the U.S. Consulate reception.

How to Contact Us

Email:
MelbourneACS@state.gov
Emails are answered throughout the business day, and is encouraged instead of calling so we can provide a detailed response. More complex inquiries may take longer.

Mailing and Physical Address:
U.S. Consulate General Melbourne
ATTN: American Citizens Services (ACS)
553 St. Kilda Road
Melbourne, VIC 3004

Emergency Contact Only:
(For ArrestsDeath of a U.S. CitizenVictims of CrimeFinancial Assistance)

  • After Business Hours: (03) 9389-3601
  • From the United States: 001-613-9389-3601