Please note ERA will be unavailable during the following times. We apologise for any inconvenience.
· Saturday July 13 and Sunday July 14, 2019 – ERA System Downtime (Regular Monthly Maintenance) · Saturday July 20, Sunday July 21, and Monday July 22, 2019 – (System Upgrade) · Friday August 2, 2019 – (System Patching) · Saturday August 17 and Sunday August 18, 2019 - (Regular Monthly Maintenance)
It’s a new ERA in recruitment with the Embassy!
Thank you for your interest in jobs at the U.S. Mission to Australia. Our recruitment process has transitioned from a paper and email-based process to a new system called ERA (Electronic Recruitment Application) – a web-based portal powered by Monster.com.
How to create an account in ERA:
The first time you apply for a position in this way, you will be asked to set up an account. Find more information on how to set up your account and use the ERA portal here – ERA Applicant User Guide (PDF 1.6MB).
With the exception of our Overseas Seasonal Hire Program (OSHP), we will no longer accept emailed, faxed or paper applications; ERA is now the ONLY way to apply for a position with the U.S. Mission Australia.
Computer Operator – IT Helpdesk (Canberra)
Grade / Salary
LE-7 AU$71,403 p.a. / FP-7 US$36,725
July 28, 2019
Click here to view all current vacancies…
What does it take to work at the U.S. Mission in Australia?
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees (PDF 127KB) before you apply.
You can also view our list of Local Employee Benefits here (PDF 157KB). For Eligibly Family Members (EFMs), benefits should be discussed with the Human Resources Office.
Equal Employment Opportunity
The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.
Thank you again for considering the U.S Mission to Australia. Good luck with your application.