For immediate assistance within Australia, dial 000 (triple zero) to be connected with the police, ambulance or fire brigade.
In the event of an emergency involving an American citizen that requires urgent consular assistance, please call the U.S. Consulate General serving your district.
- Emergencies include the death, arrest or serious injury/illness of an American citizen, victims of serious crime, or the loss/theft of a U.S. passport and travel is scheduled within the next 10 business days.
- Emergencies do not include inquiries about U.S. visas (including green cards and naturalization), or routine passport, citizenship, notary, taxation or federal benefits questions.
- For additional assistance, see our information for victims of crime abroad.