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Change in Services Alert – U.S. Consulate General Melbourne
November 12, 2020

Change in Services Alert – U.S. Consulate General Melbourne (November 12, 2020)

Location: Victoria, Northern Territory, South Australia, Tasmania, Australia

Event:  Effective December 3, the U.S. Consulate General in Melbourne will resume limited appointments for loss of nationality services, in addition to the passport and citizenship services already offered. Passport, citizenship, and loss of nationality appointment availability will be strictly limited due to physical distancing requirements in our office and public waiting room. Each applicant requires their own appointment. All visitors to the Consulate age 2 and older must wear a mask.

The Consulate has a long waiting list of citizens wishing to renounce their U.S. citizenship. Appointments for loss of nationality services will be offered to individuals in the order they were added to the waiting list. We appreciate your patience as we begin to work through this backlog.

Passport and citizenship applications that require a personal interview (applicants under age 16first-time adult passportsreplacement for a lost or stolen passport, and Consular Reports of Birth Abroad) are available on our website.  Please also be aware of our list of public holiday closures.

The Consulate is also accepting mail-in passport applications (using forms DS-82 and DS-5504). If you are eligible for a mail-in service, we ask that you please mail your application to the address below and leave appointments for those who require them.

Processing time for passports and Consular Reports of Birth Abroad is 10-15 business days after the receipt of a completed application. U.S. citizens with immediate travel should request an emergency appointment by email (address below).

The Consulate is unable to offer notarial services at this time. Please see our website for other options for notarizing documents.

Actions to Take:

  • Visit our Embassy webpage on COVID-19 for information on conditions in Australia, including exit restrictions.
  • Do not attend an appointment at the Consulate if you are sick.
  • Prepare your application(s) and supporting documents in advance of your appointment. All visitors over age 2 must wear a mask.
  • Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States.
  • Consult the CDC website for the most up-to-date information.
  • For the most recent information on what you can do to reduce your risk of contracting COVID-19, please see the CDC’s latest recommendations.
  • Visit the COVID-19 crisis page on travel.state.gov for the latest information.
  • Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.